Privacy Policy

Last updated: 2025

Introduction

Aidfix ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Aidfix.world and use our services. By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information about you in a variety of ways when you visit our website, make a purchase, or interact with our services. The information we may collect includes:

Personal Information

We may collect personal data that you voluntarily provide to us, including:

• Name and contact information: Full name, email address, phone number, and mailing address
• Account information: Username, password, and profile information if you create an account
• Purchase information: Order history, payment details, shipping addresses, and billing information
• Communication data: Messages, inquiries, feedback, and correspondence with our customer service team
• Preferences: Product preferences, newsletter subscriptions, and communication preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• Device information: IP address, browser type, device type, operating system, and unique device identifiers
• Usage data: Pages visited, time spent on pages, click patterns, referring URLs, and navigation paths
• Location data: General geographic location based on IP address
• Technical data: Access times, pages viewed, search terms entered, and error logs
• Cookies and tracking technologies: Information collected through cookies, web beacons, and similar technologies (see our Cookie Policy for more details)

Financial Information

When you make a purchase, we collect payment information. This information is processed securely through third-party payment processors. We do not store complete credit card numbers on our servers. Payment processors handle all payment data according to their own privacy policies and industry security standards.

How We Use Your Information

We use the information we collect for various purposes, including:

Order Processing and Fulfillment

• Process and fulfill your orders and transactions
• Send order confirmations and shipping updates
• Manage your account and customer service requests
• Process returns, refunds, and exchanges
• Verify your identity for security purposes

Communication

• Respond to your inquiries, comments, and requests
• Send you marketing communications (with your consent)
• Notify you about changes to our services or policies
• Send you important account-related information
• Provide customer support and assistance

Website Improvement

• Analyze website usage and trends to improve user experience
• Personalize your browsing experience and product recommendations
• Conduct research and analytics to enhance our services
• Test new features and functionality
• Monitor and prevent fraudulent activity and security threats

Legal Compliance

• Comply with applicable laws, regulations, and legal obligations
• Respond to legal requests and court orders
• Protect our rights, property, and safety
• Enforce our terms of service and other agreements

Information Sharing and Disclosure

We respect your privacy and do not sell your personal information. However, we may share your information with third parties in the following circumstances:

Service Providers

We may share your information with trusted service providers who assist us in operating our website, conducting business, or serving our customers. These service providers include:

• Payment processors: To process payments and transactions
• Shipping companies: To deliver your orders
• Email service providers: To send communications
• Analytics providers: To analyze website usage and improve our services
• Hosting providers: To host and maintain our website
• Customer service tools: To provide customer support

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Business Transfers

If we are involved in a merger, acquisition, asset sale, or other business transaction, your information may be transferred to the acquiring company. We will notify you via email and/or a prominent notice on our website if such a transfer occurs.

Legal Requirements

We may disclose your information if required by law, regulation, legal process, or government request. We may also disclose information to protect our rights, privacy, safety, or property, or that of our customers or others.

With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: We use SSL/TLS encryption to protect data transmitted between your browser and our servers
• Secure storage: Personal information is stored on secure servers with restricted access
• Access controls: We limit access to personal information to authorized employees and service providers who need it to perform their duties
• Regular security assessments: We conduct regular security audits and assessments
• Payment security: We use PCI DSS compliant payment processors that handle all payment data securely

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Your Rights and Choices

You have certain rights regarding your personal information, including:

• Access: You can request access to the personal information we hold about you
• Correction: You can request correction of inaccurate or incomplete information
• Deletion: You can request deletion of your personal information, subject to legal obligations
• Opt-out: You can opt-out of marketing communications at any time
• Data portability: You can request a copy of your data in a portable format
• Cookie preferences: You can manage cookie preferences through your browser settings (see our Cookie Policy)

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete it immediately. If you believe we have collected information from a child under 13, please contact us.

Third-Party Links

Our website may contain links to third-party websites, products, or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: info@aidfix.world

Phone: (555) 128-4491

Address: Portland, OR

Business Hours: Monday - Friday, 9:00 AM - 6:00 PM PST